(This story was up to date at 2:40 p.m. ET with Dutchie saying service has been restored.)
Expertise platform Dutchie, which offers point-of-sale (POS) {hardware} for hashish retailers throughout the US, reported interruptions and outages on Thursday – the unofficial marijuana vacation 4/20 and one of many largest gross sales days of the 12 months within the business.
As of 1 p.m. ET Thursday, the Oregon-based firm reported it was “working with our infrastructure supplier for decision.”
At 2:22 p.m. ET, Dutchie posted a standing replace that “this incident has been resolved.”
Dutchie has not responded to MJBizDaily requests for remark in regards to the POS interruptions outages throughout the US.
In initially reporting the outages, the corporate mentioned each “timeouts with a number of endpoints” had been associated to Metrc in addition to “latency and errors on Ecommerce.”
At 2:05 p.m. ET, Dutching reported that the Metrc “timeout errors” had been resolved.
Florida-based Metrc is the track-and-trace system most states require authorized marijuana companies to make use of.
In response to the corporate’s web site, Dutchie processes greater than $14 billion of annual hashish gross sales at greater than 6,000 retailers.
The corporate additionally reported “elevated error charges” on Tuesday and Wednesday, in line with its standing web page.
Chris Roberts may be reached at chris.roberts@mjbizdaily.com.