Some Capitec Financial institution purchasers had been left in a panic on Tuesday morning when the financial institution’s on-line banking app did not mirror the fee of April salaries.
The realisation left most of the JSE-listed monetary companies supplier’s clients disgruntled, with some taking to social media to precise their frustrations.
Capitec stated in a brief assertion that the financial institution’s IT crew has resolved the problem.
“Capitec’s IT crew labored shortly to resolve the problem that purchasers skilled on its app early on Tuesday morning, 25 April. Though there was a slight delay in stability updates, all card funds and debit orders weren’t affected and purchasers can now proceed utilizing the app,” Capitec stated.
This isn’t the primary App-related incident that has left Capitec clients in a panic.
In early August 2022, the financial institution’s clients had been unable to make use of Capitec’s cellular banking software, USSD and web banking companies for nearly two days because of what the financial institution termed as “infrastructural issues” throughout the central servers that assist its banking channels.
Capitec didn’t make clear what number of clients had been impacted by the newest malfunction, nevertheless it did supply an apology for the inconvenience.